Registration and Refund Policies

Registration Policies

Registration is on a first-come, first-serve basis. While we will do everything possible to accommodate your first choice of class, we suggest that you register early to avoid disappointment. Your spot in class is not guaranteed until payment has been received. Payment can be made via our website or by check sent to our office. Once we have received your payment, you will receive a confirmation email.

While every effort is made to run our classes per the posted schedule, Tot Music reserves the right to combine classes with low registrations or cancel under-enrolled classes. You will be notified promptly if this is necessary.

Registrations received after the start of the session will not be pro-rated. Missed classes may be made up using our Make-Up Scheduler. (Up to two (2) classes may be made-up per session.)

Beginning with the Winter 2017 session, each registration will include a $5 non-refundable regiatration fee.

 

Refund Policy

In the event that you need to cancel your registration, please contact our office immediately. Refunds will be issued according to the following time line:

  • At least two weeks prior to the start of a session*: full refund
  • Less than two weeks prior to the start of a session through the first class: full refund minus a $25 cancellation fee
  • After the second class: no refunds

The $5 registration fee is non-refundable, regardless of when the registration is cancelled.

Note regarding materials: no refunds will be issued if the collection materials (CD and songbook) for the session have been opened. NO EXCEPTIONS.

* Please note: The start of a session is the first day that classes are offered for that term. The start of a session may or may not be the same as your first day of class.